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Check Price & Availability

Check Price & Availability

FAQs

Here’s a list of our most frequently asked questions, with the answers.  If your question doesn’t appear please click on the contact us link above to email or phone us.

What are our changeover days?
For week-long holidays, our changeover day is Friday.  For short breaks it can be on a Friday or Monday, giving you the option of a 3, 4 or 7 night break.

What about Christmas & New Year?
Christmas and New Year weeks normally start around 21st & 28th December, but this does vary year to year.  Check the calendar under ‘Book now’ for this year’s dates.

What are our arrival & departure times?
Please arrive from 4pm onwards and we ask you to depart by 10am.

Are there any additional charges?
No, the holiday price is inclusive of all facilities and activities, excluding Pony Poppets.

What additional items can I request?
Cot with mattress sheet (Please bring your own cot bedding)
Bed guard
Black out blind
Highchair
Booster seat
Infants microwave bottle steriliser

Can I ask my supermarket to deliver?
Yes you can. Don’t forget to give the cottage name on the delivery instructions. Also please make sure you book a delivery time slot when you know you will be here to accept delivery.

When do you feed the animals with the children?
Saturdays, Tuesdays and Thursdays at 9am throughout the year.

Do you still do animal feeding in the winter?
Yes, animal feeding continues throughout the year. In the winter the lambs, pigs and goats are brought inside and there are usually lambs to bottle feed.

When do you do pony rides?
Mondays and Wednesdays from 9am.

Is WiFi available?

Yes, it’s free and available in all the cottages and facilities. It’s serviceable but not exceptionally fast.

Do you accept dogs?
We don’t accept dogs.

What do I need to bring?
If you are coming out of season wellies are a good idea for animal feeding. For everything else it’s probably best for us to list what we provide.

What’s provided in the cottage?
Provided in your cottage.

Media

Kitchen

For a full kitchen inventory click here

Garden

Optional items you can request at the time of booking. No additional charge.

Do you have an access statement?
Yes we do, please click here