Booking policy during the Covid-19 pandemic
During any Covid-19 national lockdown periods, we will offer to reschedule your booking or provide a refund. If you are unable to travel – due to Covid restrictions in your home area, illness or self-isolation – this cancellation will need to be covered by your own holiday insurance.
Covid-19 safety at the farm
Tredethick is all about families spending time together. You only have to look at our latest reviews to feel reassured that we continue to offer a great guest experience to families in this new era. When we are open, all our facilities are open. Every single one.
We are lucky: our cottages are separate from each other with individual garden space, and surrounded by acres of fields and woodlands which you are most welcome to enjoy. Our nature playscape makes exploring the farm even more fun.
We have the ‘Good To Go’ Visit England kitemark to signify that we adher to the respective Government guidance and have implemented the required processes. These include:
Enhanced hygiene procedures. Hand sanitiser dispensers and hand-washing facilities are located at convenient points around the farm. See the image below for locations.
Enhanced cottage and site cleaning measures. Our experienced housekeepers are provided with PPE and virucidal cleaning products. Our self check-in time is now 4pm, to allow time to clean according to these protocols.
Social distancing. Staff and guest families at the farm are observe current social distancing guidelines.
Adapting animal feeding and facilities. There are two animal feeding sessions for two or three household groups during a week’s holiday. There is one session for short breaks. There is a separate pony ride session for guest families on Wednesdays (or Mondays for some short breaks). Feel free to visit our friendly animals throughout the daytime..
All our facilities are open, with Covid-19 safety measures in place. Our indoor pool is open and bookable for exclusive, one family at-a-time slots, from 7am to 8pm. Our facilities are used at your own risk and guests are asked to follow guidelines outlined in our guest charter.
Information on days out, meals in and more. We send a digital guestbook to guest families before their stay. This includes self check-in and current visitor information. You can click on the destination links provided in the guestbook to check current visitor information and access booking slots where needed. Please do contact us with any questions.
We look forward to welcoming you and your family to beautiful Tredethick,
Ashlyn and Jenny