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Tredethick’s Guest Charter

 

Thank you for booking to stay at Tredethick, we hope you have a wonderful family holiday.

We have the ‘Good To Go’ Visit Britain kitemark to signify that we adher to Government guidance and  have implemented the required processes.  COVID-19 safety measures may feel rather like a military operation and, to be honest, it does feel like that when planning it!  However, we promise it’s most definitely not be presented in that way at the farm and we focus on creating a safe, yet fun and relaxed atmosphere.

Guidelines for guests:

Respect social distancing with anyone outside of your household, including other guests, staff and our family.  Supervise children to ensure they keep social distance with others, especially during independent outdoor play.

Wash hands regularly with hot, soapy water, when this facility is not available, use hand sanitiser.  Wash or sanitise hands before touching farm gates, door handles, ride-on toys, animals and other surfaces and encourage your children to do so too.  Hand sanitiser dispensers and hand-washing facilities are located around the farm. You may find it useful to bring some smaller, clip-on bottles with you, or you can buy them in our farm shop.

Act responsibly on holiday in Cornwall. ¯If a location is crowded and it’s difficult to maintain social distancing, the advice from Cornwall Council is to change your plans.   There are lots of fantastic places to visit: take a look at our digital guestbook for inspiration or ask us for further ideas.

Please read safety measures for facilities and activities in the digital guestbook sent out before your holiday.   Facilities are used at your own risk.  To minimise the risk of transmission, paper information folders have been removed from the cottages.

If you or any member of your party has symptoms of COVID-19, please do not travel to Tredethick.  If a member of your party develops symptoms during your stay, please inform us immediately and do not visit communal areas.  If you are able to safely do so (by car, not public transport), please return home immediately to your own support network and healthcare area. If self-isolation is required to take place at Tredethick, all fees for your cottage affected by this self-isolation will be borne by the guest.

Departure. On the morning of departure, we would be grateful if you could check-out by 10am at the latest. We have a stringent cleaning programme and need time to air the cottage before guest families arrive.  To help our housekeeping team, please:

We encourage all our guests to take out travel insurance bearing in mind that the government policies regarding holiday travel are conditional and subject to change.  Please also see our terms and conditions.

Thank you for adhering to these guidelines. Please do contact us with any questions.

Ashlyn and Jenny